Privacy Policy

The information we collect helps us to confirm your booking, verify your documents, ensure a seamless rental experience and comply with UAE regulations.

2.1 Personal Information

When you make a booking or send us an inquiry, we may collect:

• Identity Information: Name, date of birth, nationality, passport, or Emirates ID details
• Contact Information: Email, mobile/WhatsApp number, and delivery or residential address
• Driving Information: Driver’s license number, issuing country, expiry date, and driving history
• Payment Information: Card details, billing information, and payment confirmations
• Booking Information: Rental dates, vehicle choice, delivery/pickup instructions, and special requests

2.2 Information Collected Automatically

When you visit our website, certain technical details may be captured automatically, such as:

• Device and browser type
• IP address and approximate location
• Pages viewed, time spent, and interactions.
• Cookies and similar tools are used to ensure site functionality.

2.3 Vehicle Usage & Operational Data

To ensure fleet safety and proper rental management, we may also collect:

• Real-time GPS data for vehicle security and theft prevention
• Mileage, fuel usage, and performance logs
• Salik tolls, parking violations, and traffic fines are linked to your rental.
• Accident or damage reports (if applicable)